1. Data Accuracy & Legal Responsibility

• The Client is solely responsible for providing accurate and valid business and FBR/PRA credentials, including IRIS login, NTN, and STRN.
• Sada Hisab will integrate and process data exactly as provided by the Client.
• Any error, penalty, or legal consequence arising from incorrect, incomplete, or delayed data submitted to FBR/PRA shall be the sole responsibility of the Client.
• Sada Hisab shall not be held responsible for any wrong action, mistake, incorrect entry, or omission made by the Client while using the Software. This includes, but is not limited to, incorrect pricing, incorrect tax rates applied at the time of sale, incorrect invoicing, or any other user-generated error. All liability for such actions — including any resulting tax miscalculation, penalty, or notice from FBR/PRA — rests entirely with the Client.

2. Confidentiality & Data Security

• Sada Hisab ensures that all credentials (IRIS password, integration key, etc.) are stored and transmitted securely using encryption.

• Client credentials will not be shared with any third party except as required by FBR/PRA for integration purposes.

• The Client must immediately notify Sada Hisab of any unauthorized access, data breach, or change in credentials.

3. Compliance with FBR/PRA Rules

• The Client agrees to comply with all Federal Board of Revenue (FBR) and/or Punjab Revenue Authority (PRA) regulations, including the Sales Tax Act, 1990, and applicable POS integration guidelines.

• The Client acknowledges that FBR/PRA may access or audit invoices generated through the POS system at any time.

• Any violation of FBR/PRA digital invoicing standards shall be the responsibility of the Client.

• Tax Rule Updates for Existing Inventory: In the event FBR/PRA revises, amends, or introduces new tax rates, tax rules, or invoicing requirements, it is the sole responsibility of the Client to update the tax rates/rules applicable to existing inventory items within the Software. Sada Hisab shall not be held liable for any incorrect tax being charged, reported, or filed on existing inventory as a result of the Client’s failure to update such rates in a timely manner. Sada Hisab may, at its discretion, notify the Client of such regulatory changes, but this shall not be considered an obligation on Sada Hisab’s part to automatically update the Client’s inventory or product tax settings.

4. Software Licensing & Usage

• Sada Hisab POS software is licensed, not sold, to the Client for use by their business only.

• The license is non-transferable and cannot be used for multiple businesses without written approval.

• Unauthorized modification, resale, or duplication of the software is strictly prohibited.

5. Support, Updates & Integration

• Sada Hisab will provide technical support and FBR/PRA integration setup during onboarding.

• Regular software updates may be provided to comply with FBR/PRA policies or improve system functionality.

• The Client must promptly install or accept updates to maintain compliance.

6. Limitation of Liability

Sada Hisab shall not be liable for:

• Any penalty, fine, or legal action imposed by FBR/PRA due to incorrect data, wrong entries, delayed submission, or any action/inaction on the part of the Client.

• Any incorrect tax charged or filed due to the Client’s failure to update tax rates/rules on existing inventory following an FBR/PRA regulation change.

• Any downtime, data loss, or system failure caused by the Client’s local environment, internet connection, or power outage.
• No Responsibility for Client Actions: Sada Hisab acts solely as a software and integration provider. Any mistake, wrong action, or non-compliance committed by the Client — whether related to data entry, tax application, invoicing, or business operations — remains the Client’s own responsibility, and Sada Hisab shall bear no liability whatsoever for such actions.

• In any case, Sada Hisab’s total liability shall not exceed the total amount paid by the Client in the preceding three (3) months.

7. Termination

Sada Hisab reserves the right to suspend or terminate software access if the Client:

• Provides false or misleading information.

• Fails to comply with FBR/PRA rules or software terms.

• Engages in fraudulent invoicing or misuse of credentials.

8. Governing Law

• This agreement shall be governed by and construed in accordance with the laws of Pakistan and the regulations of the Federal Board of Revenue (FBR).
• Any dispute, controversy, or claim arising out of or in connection with this agreement shall be subject to the exclusive jurisdiction of the courts of Pakistan.
• Both parties agree to comply with all applicable tax laws, withholding requirements, and reporting obligations as prescribed by the FBR/PRA from time to time.

9. Client Declaration

• By using the Software and submitting this form, the Client acknowledges that they have read, understood, and agreed to all the terms outlined above.
• The Client further confirms that all information provided herein is true, accurate, and complete to the best of their knowledge.
• This declaration shall be deemed a binding acceptance of the terms and conditions set forth in this agreement, effective from the date of submission.